Processing times.
Orders are typically processed within 2–4 business days.
During product launches, holidays, or high-volume periods, processing times may be slightly longer.
Shipping times.
Estimated shipping times:
- United States: 3–7 business days
- International: 7–21 business days (if applicable)
Shipping times may vary depending on carrier delays, weather, or holidays.
Tracking information.
Once your order ships, customers should receive a confirmation email with tracking information.
Please allow up to 48 hours for tracking updates to appear.
Incorrect shipping addresses.
Customers should double-check shipping information before placing orders.
Lost or delayed packages.
Once a package has been shipped, delivery is handled by the shipping carrier.
If an order appears lost or delayed, customers should contact the carrier first. If additional assistance is needed, Lumi & Aro support can help.
Have questions?
We'd love to hear from you — and your question might help others, too.
✉ hello@lumiandaro.com